Find answers to the most frequently asked questions about our video production services.
What's the process for making a video?
Storage and archiving
What about the process for an animation?
The animation process is similar to the live action video process. However, because everything is produced in-house, we have a few more stages. We create scripts, style-guides and illustrated storyboards before starting the animation itself. Watch the video to find out more or visit our animation page.
What our clients say
Other Frequently Asked Questions
All of our quotes are fully itemised, so you’re aware at proposal stage exactly what you’re paying for (and not paying for).
Additional services can be arranged during the production process if, for example, you decide you would like another day of filming. But we guarantee that we will deliver the work as set out in the proposal for the costs agreed.
Our standard terms are payments in two instalments: 50% on confirmation of the job (refundable deposit) and 50% on delivery. This allows us to get started on any production expenses straight away and spreads the cost for you.
The space required depends on the nature of the shoot. We will always consult with you at the beginning of the project to advise on whether the proposed spaces are suitable. If you need a studio, we can help with our studio at our London base.
Filming times are different for each project. A talking head film can take just a couple of hours and 1-2 days is ideal for a case study, however we’ve also produced 2-3 year documentaries! If you’d like guidance on how long we’d suggest for a project, just get in touch at firstname.lastname@example.org.
Interviews often require contributors to be available for 30-60 minutes, however depending on the project they can be much shorter or longer. If you would like to discuss the practicalities of a shoot, just drop us a line at email@example.com.
As standard, we offer our clients two rounds of amends. Usually the first round is used for feedback on structure, tone etc. and the second round for final tweaks and corrections. If your organisation requires more, we’re happy to factor this into the budget!
Completed drafts will be shared with you via our online amends platform frame.io, allowing you to comment directly onto the video for quick and easy communication.
You absolutely can take still images from your video to use elsewhere. However, if you have specific still image needs, we recommend capturing dedicated photos on set for higher quality.
We’d love to hear from you.
The producers at Chocolate Films are available to talk through your project at a time that suits you. We’ll make sure we really understand your organisation and what you’re looking to achieve with video content. Following the discussion, we’ll send over a detailed proposal for the work you’re looking to commission.